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Nine Years of Exellence

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FIRE HATT SPORTFISHING Earns TripAdvisor Certificate of Excellence 9 Consecutive Years in a Row.

FIRE HATT SPORTFISHING EARNS 2019 TRIPADVISOR CERTIFICATE OF EXCELLENCE 9 CONSECUTIVE YEARS IN A ROW

Kailua Kona, Hawaii  May 28, 2019  FIRE HATT SPORTFISHING announced today that it has received the TripAdvisor® Certificate of Excellence. Now in its ninth year, the achievement celebrates businesses that are consistently excellent – having earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include restaurants, accommodations and attractions located all over the world that have continually delivered a quality customer experience. 

Our Motto: “We welcome you as our guest and want you leave us as a friend.”

“TripAdvisor is excited to announce the recipients of the 2019 Certificate of Excellence, which for nearly a decade has celebrated businesses that have consistently received positive ratings from travelers and diners on the world’s largest travel platform,” said Neela Pal, Vice President of Brand, TripAdvisor. “This recognition allows us to publicly recognize businesses that are actively taking into account customer feedback to help travelers confidently experience the most highly reviewed places to eat, stay, and explore.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

About TripAdvisor TripAdvisor, the world’s largest travel site*, enables travelers to unleash the full potential of every trip. With 760 million reviews and opinions covering the world’s largest selection of travel listings worldwide – covering approximately 8.3 million accommodations, airlines, experiences, and restaurants — TripAdvisor provides travelers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat.

Fire Hatt is a proud member of the AFTCO  Pro Fishing Team.  You can go to AFTCO.com and read their amazing story.

Fire Hatt Sportfishing Awarded Certificate of Excellence Award

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FIRE HATT SPORTFISHING CHARTERS EARNS 2013 TRIP ADVISOR

CERTIFICATE OF EXCELLENCE 

Honored as the Top Performing SPORTFISHING CHARTER BOAT IN Kailua Kona, Hawaii as Reviewed by Travelers on the World’s Largest Travel Site

 

KAILUA KONA, HAWAII – JUNE 25, 2013 – FIRE HATT SPORTFISHING CHARTERS today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.

 

To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

 

“FIRE HATT SPORTFISHING CHARTERS is pleased to receive a TripAdvisor Certificate of Excellence,” said Captain Chuck Wilson/Owner and Operator of FIRE HATT SPORTFISHING. “We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor.  We are very proud for Fire Hatt Sportfishing to be  Awarded this Certificate of Excellence Award.”

 

“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”

 

Family Fun with Fire Hatt

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This post is shared with you from one of our guests that posted their experience on TripAdvisor.

“What a great family fishing trip! We were initially a little hesitant about bring our 2 y/o girl and 4 y/o boy, but were assured that children were most welcome. The boat was absolutely beautiful, complete with drinks/snacks (which the children loved) and a lovely doggie, Abby!  We had an incident at the beginning of the trip where Captain Chuck showed such high integrity! He was informed by radio that another charter boat was in distress and needed a tow back into port.  Without a second thought, he immediately swung into action to help. He assured us that we would just extend our time out on the water to make up for the extra trip towing the boat back to port. We loved the extra time on the water and I was very impressed with his obvious involvement and support of the others in the fishing community.  Back to the fishing-their equipment was very obviously top notch. We had so many lines out for fishing, it was amazing. Even though we didn’t catch anything, we had a great time sitting in the “fishing chair”, sitting on the bow, up top with the Captain, etc. Chuck and Linda gave us great information about the waters, fish, geography, including info for the kids! We had also opted to take a couple of hours off from fishing to go snorkeling with our son-they had great gear for adults AND for him! He had his first snorkeling experience at Captain Cook Bay-he was squealing so loud underwater with excitement, you would have thought all sea life would have fled the area. To the contrary! As we left the area, a pod of spinner dolphins ran with the boat for around 5 minutes!! And I mean, RIGHT next to the boat. We could hear their blowhole breathing!  All in all, a fantastic trip. And the to travelers who fear the embarrassment of suffering from seasickness. Have no fear. We discovered our kids have this same ailment…both at the same time. Yuk. But Chuck and Linda handled it just like it completely the norm, even with a little cleaning having to be performed. And they both appeared to still love our children afterwards-God bless ’em!  Fire Hatt is truly a family business who can take you on a world-class fishing charter, and also modify their trips to suit a family. Thank you, Fire Hatt so much!”

We are humbled and honored by the feedback from our guests.  Our goal is for every guest to have a memorable experience to share with others.